Description based on the Specified Commercial Transactions Act

 

■ Sales company

Stand 21 Japan Co., Ltd. / Komatsu Mineaki

Address: 4-14-3 Minami-Azabu, Minato-ku, Tokyo 106-0047
Phone number: 03-3443-3278
Email address: mail@stand21.co.jp

■ Product price and other necessary charges

・Product prices are the prices displayed on the website (displayed price/tax included).
・Shipping fee (*For purchases of less than 10,000 yen)
・Transfer fee (if payment method is bank transfer)
・Cash on delivery fee (in the case of cash on delivery)
*Please check the website "User Guide".
■Payment Methods

Payment can be made by credit card, PayPal, cash on delivery, or bank transfer.

■Payment timing

Credit card payment: Payment will be made in accordance with the membership terms and conditions of each credit card company.
Cash on delivery: Please pay the product price to the courier when the product arrives.
Bank transfer: Please make payment to our designated bank account within 7 days of placing your order. Your order will be shipped after we confirm your payment.

■ Regarding delivery time of the product

The product will be delivered within 7 days from the date we receive your order.

■Regarding returns and exchanges

We do not accept returns or exchanges of products.
However, we will accept returns and exchanges if the product is defective or damaged due to our fault.
Please call us within three days of receiving the product.

※Regarding size exchanges
Racing boots, gloves, etc. can be exchanged for different sizes after trying them on.
Please be sure to contact us in advance within 3 days of receiving the product.
Please note that you will be responsible for the shipping costs for returning the exchanged item to us.
We will cover the shipping costs for redelivery to you. 

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